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Map App on iPhone 5c
Twiblee
Member

Why does the maps app (on iPhone 5c) no longer work when I am on the road? It worked until recently so there must be a conflict somewhere.

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Re: Map App on iPhone 5c
Ann154
Expert
Expert

Apple Maps or Google Maps? Is the application allowed to use background data or cellular data? Do you have an active 4G or 3G cellular connection when this happens?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Map App on iPhone 5c
karolined_vzw
Verizon Employee

Turn by turn directions have gotten me many places, so we definitely want you to be able to use this great feature. Ann154 has asked some great questions. I have a few more for you. What happens when you try to use your map application? Are you getting any error message? Have you made any changes to your device, like new applications or software updates?

KarolineD_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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