Memory is full
Snoozen
Newbie

Memory is full.  Phone turns on with Apple on screen, but then goes to a black screen.  I can't access anything.

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Re: Memory is full
vzw_customer_support
Customer Service Rep

Snoozen, we definitely want you to be able to use your phone. Do you receive an error message when you try to turn the phone on? Has the phone received any physical or liquid damage?
JosephT_VZW
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Re: Memory is full
bd94s10
Specialist - Level 2

Your next step is trying recovery mode. If you were to call Apple they would have you try this:

https://support.apple.com/en-us/HT201263

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