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Moving to England
hunty123
Member

I have just bought an iphone 5 in England and it is with verizon. I am told verizon only works in America. How do I go about changing it from verizon to another provider? Does it need unlocking?

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Re: Moving to England
Ann154
Expert
Expert

The iPhone 5 for Verizon Wireless should already be SIM unlocked for overseas use.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Moving to England
vzw_customer_support
Customer Support

hunty123,

Thank you for reaching out to us. We would be happy to assist you with questions regarding international service. Do you currently have service and are moving to England or only live in England and no intention with starting service with us? There are requirements that must be met in order to unlock for international usage. You can confirm requirements and options going forward by speaking with our global department http://vz.to/17KseUf. Please let us know if you have any issues with this.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport 

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Re: Moving to England
hunty123
Member

Hi

Thanks for the reply. I live in England and bought the phone in England and have no intention of selling it or moving to America, so how would I go about cancelling it with verizon or getting it unlocked?

Thanks

Sam

Sent from my iPad

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Re: Moving to England
Ann154
Expert
Expert

The iPhone 5 for Verizon Wireless should already be SIM unlocked for overseas use.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Moving to England
hunty123
Member

I went into the apple shop and they said its simlocked to verizon

Sent from my iPad

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Re: Moving to England
Tidbits
Sr. Leader

If the iPhone has LTE and for Verizon the SIM is unlocked.  This is due to Block C rules for the 700 spectrum they licensed to Verizon.

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Re: Moving to England
hunty123
Member

Sorry whats LTE? And I think the phone was bought in. USA so will that make a difference to whether it's unlocked or not?

Sent from my iPad

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Re: Moving to England
Tidbits
Sr. Leader

The 5 is an LTE device. It is unlocked. Block C rules makes it so.

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Re: Moving to England
hunty123
Member

So does that mean I can use it with a sim on any other network?

Sent from my iPad

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Re: Moving to England
Tidbits
Sr. Leader

Yes it is unlocked.

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