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My 5c froze during software update. How do I reset it!
Deb82717
Member

My 5c froze during update.  What do I do?

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Re: My 5c froze during software update.   How do I reset it!
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Hold the on/off and large app button together until a little white apple appears on the screen. Then release both buttons.

The phone should reset.

Good Luck

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