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My husband is also receiving all of my incoming calls. Cloud is not on and we tried powering down. What else can we do?
humzee
Member

My husband is receiving all of my incoming calls. Both phones ring when I get a call, but not when he gets a call. I cloud is off and we powered down our phones? Now what?

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Re: My husband is also receiving all of my incoming calls. Cloud is not on and we tried powering down. What else can we do?
vzw_customer_support
Customer Support

We want to keep both phones ringing when they should, humzee! This is common when the same Apple ID has been entered on both devices. If this is the case you will want to create a new Apple ID on one of the devices.


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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Re: My husband is also receiving all of my incoming calls. Cloud is not on and we tried powering down. What else can we do?
vzw_customer_support
Customer Support

We want to keep both phones ringing when they should, humzee! This is common when the same Apple ID has been entered on both devices. If this is the case you will want to create a new Apple ID on one of the devices.


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport