My iPhone 5c will not send or receive pictures from non-iPhones. Recently it started to not send or receive MMS either, when an android number is part of the distribution list. I have already followed the suggested steps of going to Settings and ensuring that send as SMS, MMS Messaging and Group Messaging are enabled, which they are.
I also called Apple and they basically reviewed my settings and looked at their records, they couldn't come up with a reason for my issue. Their recommendation is that I contact Verizon, as this must be a problem with my service provider. Anyone has the same problem?
Verizon TS, what can I do to correct that? It's really annoying and inconvenient, as one of my 4 kids has an android.
Confirm you have cellular data turned on when this happens. It won't work if you are just connected to wifi only and cellular data turned off.