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My iphone will not make outgoing calls
ces_lynn
Newbie
‎10-05-2015 10:14 AM

My iphone 5s will not make outgoing calls. 

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Re: My iphone will not make outgoing calls
vzw_customer_support
Customer Service Rep
‎10-05-2015 11:12 AM

Ces.lynn, an iPhone without calling is like an banana peel without the banana. Let's get this gong again. What happens when you try to place a call? Is there any error message? So that we are not repeating efforts, what steps have you already taken? What signal do you see on the phone?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My iphone will not make outgoing calls
ces_lynn
Newbie
‎10-05-2015 11:46 AM

It acts like it is making the call, but there is no dial tone or ring tone. After 20-30 seconds it shows as “call failed”.

I updated the software to 9.0.2 this morning.

Also I am receiving calls OK…just can’t make outgoing calls

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Re: My iphone will not make outgoing calls
vzw_customer_support
Customer Service Rep
‎10-07-2015 11:57 AM

ces.lynn -

The time to get you making those needed calls have arrived. Can you please provide your Zip. Any others experiecing the same?
JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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