VerizonCustomer456, we want you to have a fully functioning phone and we are here to help make it that way. Let’s work together to see what’s going on. How long has this been happening? Is the software up to date on your device? Have you tried to do a device restore: http://www.verizonwireless.com/support/knowledge-base-139967/
We want to make sure we get to the bottom of this for you and we look forward to hearing from you.
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