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My phone is locked but I am sure I have the right passcode. Can anyone help?
LLRD
Member

I lock my phone every night before I go to bed, and always use the same passcode. This morning it won't unlock and says it is the wrong code. I also have been getting messages that my iCloud is full - could these be related?

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Re: My phone is locked but I am sure I have the right passcode. Can anyone help?
bd94s10
Sr. Member

More than likely it is not related. Did you do the iOS 9.2 software update? I know generally speaking after a software update Apple attempts to get the user to update their passcode from a 4-digit to a 6-digit pw (if your still using a 4-digit). Do you recall if this happened? e.g. if you may have updated to a new passcode?

Here is the Apple article on what to do: https://support.apple.com/en-us/HT204306

Good luck and let us know.

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