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My phone was force closing apps so I performed a hard reset, holding the home button and the lock button down. When the phone powered back up, it stays on the screen with the apple for a minute or so and then goes black. I try to cut it on again, same thi
SHinton
Member

I am going to the Verizon store, however today is a holiday and I wasn't certain if they'd be open so I wanted to try here first.

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Re: My phone was force closing apps so I performed a hard reset, holding the home button and the lock button down. When the phone powered back up, it stays on the screen with the apple for a minute or so and then goes black. I try to cut it on again, same
MiiHere
Leader

Is it always the same apps? Or it varies and is random?

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Re: My phone was force closing apps so I performed a hard reset, holding the home button and the lock button down. When the phone powered back up, it stays on the screen with the apple for a minute or so and then goes black. I try to cut it on again, same
SHinton
Member

they were the same apps, social and one was the actual app store. but now I can't do anything with it.

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Re: My phone was force closing apps so I performed a hard reset, holding the home button and the lock button down. When the phone powered back up, it stays on the screen with the apple for a minute or so and then goes black. I try to cut it on again, same
MiiHere
Leader

Okay, so now it's just not powering on or anything? What happens when you plug it into the charger? Or better yet the computer?

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