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My screen just went black. I hear people calling me, but I can't answer. Has anyone experienced this?
Betty1011
Member

My screen just went black.  I can't use the phone.  Anyone run into this?  Thanks for any advice.  I can't call Verizon!

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Re: My screen just went black. I hear people calling me, but I can't answer. Has anyone experienced this?
vzw_customer_support
Customer Support

Hello Betty1011
I don't want you to have the black screen of death! Let's get this fixed! Please try this and retest:http://bit.ly/SUCCgl I would also recommend this: http://vz.to/1c8GjOV

Please let me know if this helps.

JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: My screen just went black. I hear people calling me, but I can't answer. Has anyone experienced this?
vzw_customer_support
Customer Support

Hello Betty1011
I don't want you to have the black screen of death! Let's get this fixed! Please try this and retest:http://bit.ly/SUCCgl I would also recommend this: http://vz.to/1c8GjOV

Please let me know if this helps.

JoeL_VZW
Follow us on Twitter @VZWSupport

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