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My screen went black and will not come back on
acart
Newbie
‎02-16-2014 10:38 PM

My screen went off and I can't answer calls

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Re: My screen went black and will not come back on
acplaya
Enthusiast - Level 1
‎02-17-2014 01:45 AM

Hold the home button, and power at the same time.

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Re: My screen went black and will not come back on
vzw_customer_support
Customer Service Rep
‎02-19-2014 05:24 AM

Oh boy, acart!  Let's get the life back in your phone. Were you able to revive it with the steps acplaya recommended?

TamaraH_VZW
Follow us on Twitter @VZWSupport

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