$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
I had this problem with my first iPhone 5. It is a defective phone. Either return to VZW and tell them your problem or take to the Apple Genius bar and tell them the issue. They should exchange the phone. Once I replaced the phone no problems.