Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
NFL Mobile App not working
Dan_Pierce
Member

Can anyone on Verizon's end help with this issue?

I am trying to start the new NFL Mobile app and it is crashing. I am paying $5.00 a month to have this work.

Thanks,

Dan

Labels (1)
Tags (1)
Re: NFL Mobile App not working
SDJ3428
Member

Epic fail on behalf of Verizon.  First full Sunday and they fumble the ball.  Have tried deleting, reloading, and even canceled the service online and attempted to reinstate it....no luck.  $5.00/ month so I can just go straight to ESPN ?  Ridiculous.

Re: NFL Mobile App not working
SDJ3428
Member

Okay, I think I found the work around. Delete the app and then login to the Verizon wireless website and remove the NFL mobile from your services.  Once this is done. Reinstall the app and set up your account again.  It worked for me and RedZone is now streaming!  Good luck.

0 Likes
Re: NFL Mobile App not working
ashtontr
Sr. Member

Call the NFL Mobile support. It's not Verizon. 800-635-5300

0 Likes
Re: NFL Mobile App not working
vzw_customer_support
Customer Support

ashtontr, thanks for helping us support Dan_Pierce. First, let's make sure that the NFL Mobile app feature is added to your wireless number: http://bit.ly/xB4iTc Next, download the NFL Mobile application to your device. Make sure that the WiFi feature is disabled and you are connected to Verizon Wireless' network. Lastly, let's try to launch it. If the issue persists, NFL Mobile app support is just a call away. You can reach them at 800-635-5300.

For more information regarding this NFL Mobile application, click http://bit.ly/17UJi7t

LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSupport

0 Likes