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Need Help Contradicting Information
qbillq
Member

Would anyone know why the pre-order say it will ship on X date for the iphone 5s and when I enter the Order #, Location and last name it tells me to check back in an hour? Ugh this is so frustrating. Been with Verizon since the begging of time. Can someone please help me!

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Re: Need Help Contradicting Information
vzw_customer_support
Customer Support

Help is here qbillq! I am here to ease your frustrations and help further! I just sent you a follow request, please accept. Follow me back and send a private message with your mobile number and name.

I am looking forward to your reply so that I can help!

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: Need Help Contradicting Information
qbillq
Member

Hello,

Any assistance is great appreciated...

Thanks,

Bill

Personal info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

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Re: Need Help Contradicting Information
Not applicable

qbillq,

I think LenaA wanted you to respond to the private message she sent you. not post your name and number on this forum for the whole world to see.

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Re: Need Help Contradicting Information
vzw_customer_support
Customer Support

Hi qbillq,

Thanks for the info. I know that getting this message would make my eyebrows raise too. I did try to call you to go over your iPhone shipment.  I was not able to reach you.  You may want to clear your cache and browser history and check the status again. Let us know if we can help with anything else. If you need immediate assitance, call 800-922-0204.

Thanks, BobbyS_VZW

Follow us on Twitter @VZWSupport

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