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Need order status under national account
cubanpete
Member

I had my iPhone 5 upgrade order placed yesterday and would like to know the status, however, because this a national account, I don't have access to the order status. Is there any way to check this online?  I have an order confirmation email and it has a order# that starts with VZBxxxxxxx but it's not recognized when I try it in http://www.verizonwireless.com/b2c/support/order-status 

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Re: Need order status under national account
vzw_customer_support
Customer Support

Hi there Cubanpete,

I'm really excited for you to get your new phone! Business accounts are definitely a little bit different.  I can say that the order numbers that are accepted are generally all digits. Please try that out instead!

Keep us posted.

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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