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New sim card
Tyler306
Member

If I have a iPhone and my phone isn't paid for but it is deactivated can I put a different SIM card in it to get service. 

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Re: New sim card
Weth
Sr. Leader

Is it deactivated because it was not paid off?  In that case the phone is blacklisted and cannot be used even with a different SIM

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Re: New sim card
Ann154
Expert
Expert

@Tyler306 wrote:

If I have a iPhone and my phone isn't paid for but it is deactivated can I put a different SIM card in it to get service. 


If you have the iPhone 5 since that is the forum section, you might be able to activate it even if it is paid for. I don't believe the iPhone 5 is capable of VoLTE calls and therefore can no longer be activated on the Verizon Wireless network. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: New sim card
vzw_customer_support
Customer Support

Tyler306, ensuring you have your options for using your device with another SIM card is essential, and I am happy to help set you up for success today. To make sure we are on the same page, what is is the exact model of your iPhone? Are you going to be using a SIM card from Verizon Wireless or from another carrier? Can you please clarify what you mean by the phone being deactivated? 

 

KevinM_VZW

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