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No Voice on Calls!
rlp817
Member

When I receive calls and answer them there is silence.  The caller nor I can hear each other.  When I make a call there is no ringtone or pickup.  Help!

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Re: No Voice on Calls!
rlp817
Member

Well.. shut the phone down and restarted.  Works fine now!

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Re: No Voice on Calls!
vzw_customer_support
Customer Support

Hi Rlp817,


Whew! Glad to hear that your device is working properly again. Devices are like mini computers and the software can become frozen. A great way to fix this issue is to Power the device on/off or remove the battery if the device has a removable battery. Try our Support page http://bit.ly/y5iuoj . Have a great day!



Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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