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No calls or texts without wifi
Ghostranch
Member

My daughter's 5c suddenly will not send nor receive calls or texts unless she is connected to wifi. There is a blank red dot on the phone icon.

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Re: No calls or texts without wifi
vzw_customer_support
Customer Support

No calls and texts = no fun Stephen. Let's get some more details and get those calls and texts flowing again. When did this issue start? What is your ZIP code? Does she get any error message when placing a call, or sending a message? What is her phone's iOS version?


AntonioC_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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