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Not being able to make calls or send text messages
MaryOConnor
Member

Hi,

I am not able to make phone calls or send regular text messages, I can send iMessages though.  This has happened two days in a row- I have hard shut down my phone twice and it is still happening.  Please tell me what the issue is-

Thank you

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Re: Not being able to make calls or send text messages
vzw_customer_support
Customer Support
MaryOConnor,

Let's get your service back in business! Does this happen everywhere or just one location? What's your zip code? Do you get an error message when you try to place a call?

KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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