Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
Northland
Newbie

Any know how to fix that?

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Re: Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
vzw_customer_support
Customer Service Rep

Northland lets solve the mystery! We'll just need a few pieces of info to determine a fix. Do you use iMessage? Have you noticed that the messages that are missing are other iPhone users?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
Northland
Newbie

I use the messages icon on my I phone. The messages that seem to be missing are from other I phone users.

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Message was edited by: Admin Moderator

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Re: Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
vzw_customer_support
Customer Service Rep

Thanks for that clarification, Northland! That was a great call out. Did you always have the iPhone 5S? If  you disable iMessage on the iPhone, can you see if those messages from other iPhone users come thru.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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