Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
Northland
Member

Any know how to fix that?

Labels (1)
0 Likes
Re: Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
vzw_customer_support
Customer Support

Northland lets solve the mystery! We'll just need a few pieces of info to determine a fix. Do you use iMessage? Have you noticed that the messages that are missing are other iPhone users?

AshleyS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
Northland
Member

I use the messages icon on my I phone. The messages that seem to be missing are from other I phone users.

Email info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

0 Likes
Re: Not getting all my messages on Integrated Message that I am getting on my phone (Apple 5S);
vzw_customer_support
Customer Support

Thanks for that clarification, Northland! That was a great call out. Did you always have the iPhone 5S? If  you disable iMessage on the iPhone, can you see if those messages from other iPhone users come thru.

TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes