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Phone shows no service. Can not make phone calls or access the web when not on wifi
joyceamorr
Member

Last night the phone showed no service and unable to make phone calls or access the web when not connected to wifi. I have tried the suggested steps rest/ restart/ air plane mode etc but to no avail. Any input would be helpful. Thank you

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Correct Answers
Re: Phone shows no service. Can not make phone calls or access the web when not on wifi
Not applicable

Two suggestions.

Turn off phone, remove the Sim card carefully and don't touch the gold contact. Put back in phone and turn back on see if it functions again.

Secondly, I would try this first. Hold down the Home Button at the bottom and the on/off button on top together until you see the little apple logo. Release both buttons and let the device reset.

Now if either of these fail to work, go into settings-cellular-network

Click on reset network.

One of these suggestions should work.

http://www.apple.com/support/iPhone

Good Luck

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Re: Phone shows no service. Can not make phone calls or access the web when not on wifi
2015095
Member

I am having the same problem!

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Re: Phone shows no service. Can not make phone calls or access the web when not on wifi
Not applicable

Two suggestions.

Turn off phone, remove the Sim card carefully and don't touch the gold contact. Put back in phone and turn back on see if it functions again.

Secondly, I would try this first. Hold down the Home Button at the bottom and the on/off button on top together until you see the little apple logo. Release both buttons and let the device reset.

Now if either of these fail to work, go into settings-cellular-network

Click on reset network.

One of these suggestions should work.

http://www.apple.com/support/iPhone

Good Luck