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Plantronics bluetooth will not synch with iPhone5

My iPhone5 will not synch with my Plantronics Bluetooth.  I turned on Bluetooth earpiece and turned on Bluetooth on phone, but phone just says "searching...".  I have tried turning off both devices and starting over again, but nothing happens.

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Re: Plantronics bluetooth will not synch with iPhone5
Customer Support


Let's get your Plantronics Bluetooth connecting with your iPhone 5 again!  Which model Plantronics Bluetooth device do you have?  Did you purchase the Bluetooth earpiece from Verizon Wireless?  I want to ensure your Bluetooth device is compatible with your iPhone 5

Have you paired this specific device to your iPhone 5 in the past?  If so, is it still listed as a paired device in your iPhone 5?  If so, please delete the paired connection, then re-add  Keep me posted with the results of your testing.  Thanks!

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