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Prepaid plan message question
Mns816
Member

I am on Verizon's prepaid plan which has been very satisfactory so far. My dilemma is that I can't send pictures with messages unless it it to another iPhone. Does anyone have a solution to this problem? Thanks for any help you can offer.

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Re: Prepaid plan message question
vzw_customer_support
Customer Support

Mns816,

Glad you're loving your prepaid service. You should have use of all of your plan features including picture messages. Your iPhone does require the cellular data (under Settings>Cellular) to be turned on when wanting to send picture messages to those who do not have iPhones for iMessages. Make sure you see either 3G or LTE when wifi is off to know that it's working in the background for those other picture messages to send. Also ensure MMS Messages is on under Settings>Messages.


Hope this helps! Keep us posted.


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Prepaid plan message question
Mns816
Member

That works! Thank you!!!

Sent from my iPad

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