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Puk
Swampy75
Newbie
‎04-19-2013 09:44 PM

Please some body help me I accidentally block my SIM card and now my iPhone 5 ask me for a PUK where or what I have to do??? Please help me

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Re: Puk
spitxfire
Contributor - Level 3
‎04-19-2013 10:39 PM

You have to call Customer Service, they can retrieve it.

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Re: Puk
tikibar1
Community Leader
Community Leader
‎04-20-2013 05:41 AM

Log into your on-line MyVerizon account.  At the top of the page where it says MyVerizon, hover over that and click on View All under My Device.  At the top, choose the appropriate device.  Under About My Device, click on My PIN and Unlocking Key (PUK), and you should get a pop-up with the info. 

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Re: Puk
vzw_customer_support
Customer Service Rep
‎04-22-2013 05:33 AM

Help is here for you, Swampy75. I wanted to be able to provide you with the visuals http://bit.ly/Q91GmS in order to access the PUK code.

Please let me know if you come across any problems.

Tamara H.
Follow us on Twitter @VZWSupport

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