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REFURBISHED-IPHONE5 VERY DISSATISFIED.
MimiAnn
Member

I want to know why Verizon keeps sending me "refurbished iphone5" that the serial # matches Apple recall on batteries for IPhone5's?THIS IS THE 2ND ONE!!  I ask for a NEW IPHONE5 that's what I bought and that is what I want! I DO NOT WANT A REFURBISHED IPHONE5!! Because apparently Verizon's standards are not worth what they are written on!!!!! I AM VERY UPSET AND DISSATISFIED!!

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Re: REFURBISHED-IPHONE5 VERY DISSATISFIED.
khop2014
Member

I've been dealing with the same problem.  I even spoke to Apple about it and they let me know that the phones get glitchy  when Verizon gives refurbished ones.  I recently have had my iCloud accounts combined with someone else who previously owned the phone.  It has been an awful experience and nobody to help the situation.

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