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Re: block messaging spam
najawa
Member

I was able to report spam messages on my iphone xs a couple of times. I received a text asking for the phone number. Now when I try to report spam to 7726, a message comes to me under known senders. I logged on with chat and the verizon rep told me that nothing could be done other than to change my phone number. It seems to me that there would be other options and I would not have to change my number. Does anyone else have this problem, and if you do, what is a solution.  

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Re: block messaging spam
vzw_customer_support
Customer Support

Receiving unwanted spam text messages to your phone number can be very annoying. We apologize for your inconvenience and we're herer to help. We also understand how important it is to keep your phone number, so let's explore options to help block spam text messages from being sent to you. Verizon offers several options to assist you at http://spr.ly/6605HJ2PZ. If you still have the SPAM  text message in your mobile phone's IN box, please don’t respond to the phone number or open any links in the message. Please follow the steps provided to report the unwanted message on our website at http://spr.ly/6606HJ2Pw. Once you’ve accessed the site, scroll to #10 (What should I do if I receive a spam text message?) and follow the steps provided. We’re confident that this information will be helpful to you. - RobertC_VZW

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