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I just recently replaced my phone, under warranty, and I forgot to reset my old phonet back to factory standards before I mailed it back. Will Verizon or Apple reset the phone so that the memory on it is erased?
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RRusty1, that's a great question! We absolutely reset all devices as soon as we receive them. No need to worry!
RuthW_VZW
Follow us on twitter @VZWSupport
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RRusty1, that's a great question! We absolutely reset all devices as soon as we receive them. No need to worry!
RuthW_VZW
Follow us on twitter @VZWSupport
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Re: Replaced my phone, will it be reset once received?
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RuthW_VZW, does this include the edge program phones if they are mailed in and the owner forgets to do the factory reset?
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Re: Replaced my phone, will it be reset once received?
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Yes.
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Re: Replaced my phone, will it be reset once received?
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Awesome! Thanks Snn5
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Re: Replaced my phone, will it be reset once received?
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Welcome