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Replacement Iphone 5s screen seems yellow compared to old one
Jamesk777
Member

Just received a replacement Iphone 5s in the mail because my old one had the blue screen of death. Comparing my old one to my new one, my new one's screen seems to have a much yellower tint. This is especially visible when I compare screen that have a lot of white. Should I return for another replacement?

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Re: Replacement Iphone 5s screen seems yellow compared to old one
vzw_customer_support
Customer Support

Jamesk777

Sorry to hear about any trouble with the screen color on your iPhone 5S! Was this a replacement from VZW? Do you have another iPhone available you could compare colors with? Have  you been able to visit a store location to have them check the screen? You can locate the closest store to you here: http://bit.ly/3SdsA

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: Replacement Iphone 5s screen seems yellow compared to old one
Jamesk777
Member

Yes it was a replacement phone. Yes I compared it to my original phone.

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Re: Replacement Iphone 5s screen seems yellow compared to old one
vzw_customer_support
Customer Support

Jamesk777

Thanks for those details! Are any color changing settings enabled? You can check in Settings>General>Accessiblity for "Invert Colors", "Grayscale", and "Increase Contrast".

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: Replacement Iphone 5s screen seems yellow compared to old one
danelxy
Member

For original iPhone 5s screen replacement you can visit: 100% original quality for iphone 5s lcd screen

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