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I've been told twice by customer service that my AMEX has been charged and I would be receiving a confirmation, but still NOTHING!! I preordered Sept 14th at 3:12 AM (EST) and immediately received a confirmation showing an arrival date of 9/21. Then it got changed to a shipping date of 9/21, then a shipping date of 10/5. Now it's blank! AMEX still shows the charge as pending.
Anybody else having this much difficulty?
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Hey dukeguy. Sorry we weren't able to get to your post before the 21st. Was your iPhone delivered yet? If the payment was held up in a pending status on AMEX, that may have delayed the shipment. If you're still anxiously waiting, I would suggest checking with AMEX to see if the charge has possibly been held up as a possible fraud charge to have it released and sent out. You can verify the order here http://bit.ly/rqEisu if you have your Verizon Wireless order number too.
Enjoy your new iPhone.
JenniferH_VZW
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