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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
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flipper7128
Member

Why does my iphone 5 keep searching?

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vzw_customer_support
Customer Support

Hi Flipper7128

I'm sorry your device is searching. Did this start after something was updated? What zip code are you in? Does this happen outside as well?

I look forward to working with you to get this addressed.

JoeL_VZW
Follow us on Twitter @VZWSupport

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jamesxtro
Member

I am having the same issue. No matter what I do I cannot get a signal back. Stopping working this morning. No update or changes were made to my device. Please help!

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vzw_customer_support
Customer Support

Sorry to hear you're experiencing issues, jamesxtro. Let's see what we can do to get your phone back up and running. What zip code are you located in? Have you tried going to Settings>General>Reset>and Reset Network Connections? This can help get your phone communicating with the network. Please keep us updated.

NicandroN_VZW

Follow us on twitter @VZWSupport

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jamesxtro
Member

I already turned it into Best Buy for a replacement phone. I appreciate you

getting back to me. Appears to have been a software issue with the phone. I

reset it back to factory settings but the phone would not pass the restore

screen after restoring it with itunes.

Thank you,

James

On Fri, Jul 4, 2014 at 3:21 PM, Verizon Wireless Customer Support <

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