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MB2014
MB2014
Member
‎01-05-2015 08:08 PM

Searching... but never finding service.  I am in Oregon and my iphone 5c can't find service, but my wife's phone can.  So what do I do to restore service. Do I really need to completely reset my iphone?

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Weth
Weth
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‎01-05-2015 08:11 PM

Did you just reboot it first? Hold top sleep/awake button and home button together for 10 seconds then let go.

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vzw_customer_support
vzw_customer_support
Customer Support
‎01-05-2015 08:59 PM

We want your iPhone 5C to find service pronto MB2014! Let's check this signal issue further! What is your current ZIP code please? What is your phone's iOS version?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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