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Service failure - unemployed
Melissa_Ralston

My phone service has been acting up for months now and has only been getting worse.

24 hours or greater to get a text

1-30 days late to get my voicemails

apparently callers at most times can dial me up but my phone doesn’t even interact or receive the majority of my calls or even notify or document any callers for that matter 

There was a time where I needed to turn on my data to get it send any text or messages thru Verizon service

Then it became needing both.

 

I have been beyond diligent in my job search just to find out my service has failed me at every turn.

my unemployment financial assistance was cut months ago and I’ve been racking debt from rent to bills with no $ for food.

im being loaned the funds to keep my phone active but I realized these last few days it’s been a wasted effort

even worse all it took to lose my unemployment was to not respond to a job offer which I can’t do if my service is the way it is.

my fears of any back compensation are magnified since that very failure makes me ineligible. I’ve been filling page after page in my notebook of activities in my search and submitting for NOTHING..!?

I can’t even afford a better phone and I’m on IPhone5s

 

my phone service was just fine before the 5g change this year I always had full bars but now I’m at 0-1

my outgoing calls mostly are stuck on dialing until it turns into a outright failure.

ive been applying since August 2020 !!!! My savings are gone my medical savings wasted

If I knew the older phones were going to lose service to this degree I would have not wasted my time hopelessly praying I would literally have been better suited to invest in a top quality iPhone.

words cannot describe how distraught I am to have taken this long for people to point this out and all the impact this has done to me.

id go as far as to demand a top quality phone and free limitless data for life if that makes any sense

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Re: Service failure - unemployed
Piscestg
Sr. Member

"There was a time where I needed to turn on my data to get it send any text or messages thru Verizon service" 

This is true with any device. If you are texting, you must have data turned on to send and receive.

"id go as far as to demand a top quality phone and free limitless data for life if that makes any sense" 

Why does Verizon owe you a phone and data for life? You are using an old phone which is like a car, washing machine or anything else. They don't last forever. So many people now think they are "owed" because of their situation. Usually a person's problems are due to bad choices on their part. And there are many, many job openings now. A lot of firms can't find people to fill their openings. Take responsibility for yourself. It's nobody else's fault. 

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