Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Sims card

My sims card was switched out with my 6s with 5c and both phones are activated but It says that my 5c isn't activated. What can I do to try to fix it?

Labels (1)
Re: Sims card
Sr. Leader

Are they on the same line?  You can only have one active device per line.

Re: Sims card
Sr. Leader

Tell us what you did. 

You had a 5C with SIM card A

you got a brand new 6S with SIM card B

you took out both SIM cards and

put SIM card A in the 6S - it works with the number that was on the 5S

what card did you out in the 5C, SIM card B or another SIM card from a different phone?