Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Sleep button doesn't lock
JohnSquared
Member

My auto lock works fine after 5 mins but pressing the sleep button dims the screen but the device doesn't lock (requiring a password).device afer

To open the device after manual "locking" a slider appears but no password is required.

Thaks

Labels (1)
0 Likes
Re: Sleep button doesn't lock
vzw_customer_support
Customer Support

JohnSquared,

I am sorry to hear that you are having issues with your device. Please power the device off completely and power back on. Advise if you are able to use your sleep button after this?

RobinD_VZW

Follow us on twitter @VZWSupport

0 Likes
Re: Sleep button doesn't lock
JohnSquared
Member

After powering off and then back on the issue exists.

Thanks

0 Likes
Re: Sleep button doesn't lock
tbo27
Sr. Member

http://support.apple.com/kb/HT1766

John John.  It may come to a full restore but you can always take it into an apple store. They'll fix or replace free if no physical damage as it should be under warranty

0 Likes