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Still No Update on Iphone 5s (ordered 9/20)
BaileyM
Member

Ordered my iphone 5s and got the order confirmation at 2:23 central time. Got the 10/7 email and decided to take it with a grain of salt and wait it out. Now, October 4th, still haven't seen my credit card charged nor any shipping information. Is it likely that I'll still receive my Iphone by the 7th or will I have to wait again? Being left in the dark once was bad enough, please Verizon let's not do this again!

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Re: Still No Update on Iphone 5s (ordered 9/20)
vzw_customer_support
Customer Support

Hi BaileyM,

I understand your eagerness! I can happily alleviate the confusion, your credit card will not be charged until the device is shipped. We are here if you have any additional questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us Twitter @VZWSupport

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Re: Still No Update on Iphone 5s (ordered 9/20)
vzw_customer_support
Customer Support

Hi BaileyM,

I understand your eagerness! I can happily alleviate the confusion, your credit card will not be charged until the device is shipped. We are here if you have any additional questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us Twitter @VZWSupport

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