My account is new so email is new on there. As well I got an email about an issues with my order that I had to call them about so I know they have my email and I know it's working and coming through.
They must just be overwhelmed....but still suX!
I spoke to a verizon representative today, and they sent me a text with order number and confirmation number, and Deliver by 09/21/12. Call them on monday. We spoke for about 5 min, I think they spoke longer than they should have. They are very tired from taking so many orders. . As long as you have your order # and conformation #. It has to say 9/21/12. They also know when you put the order in by your verizon #. If it says 9/21/12 you beat the rush hour, those were the exact words. They stated you will receive an email, and tracking number when it ships next week. I hope this helps everone.
I signed up as a new customer with Verizon at 12:15am PT, and pre ordered the iphone. Close to 48 hours and still no confirmation. After completeing the order i was brought to a browser page that said "Pending order confirmation." I've talked to several reps and they have all said as long as I got to that page I should be OK. But I'd still like to get an email or some reassurance my order went through and I did sign up with them. Very frustrating.
I also haven't received my confirmation and I ordered it at 6:00 a.m. on Friday. My credit card has also not yet been charged. What is going on with them?
well your card will never be charged until they ship items, they might do authorizations etc but thats all, no idea about the letter i got mine immediately after ordering