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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Stuck in Verifying update for over 30 minutes.

Did the system update and now it is stuck in the verifying update for over 30 minutes. Have done updates before and this has never happened.

What to do next. This is the only form of communication that I have in my home.

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Re: Stuck in Verifying update for over 30 minutes.
Customer Support

We want the software update to be a success.  I'm sorry that hasn't been the case for you.  Let's get some details from you.  What is the make and model of your phone?  Have you attempted to power your phone off and then on?  Let us know so we can continue to assist further.

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