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Text messages
CherylKailburn

Why can't my husband receive text messages from me and when I try calling it goes straight to voicemail. We pushed unblock last night just in case but he's at work and he's texting me and he isn't getting mine

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Re: Text messages
vzw_customer_support
Customer Support

We're here to save the day and get those text messages/calls to process correctly and be delivered as intended Cheryl. Let's get some more clues so that we can explore ways to resolve.

When was the last time that you were able to send text messages to him?

When was the last time that you called him successfully without going straight to voicemail?

What specific unblock did you push to what phone (yours, or his)?

I understand that you have the iPhone 5C, what is your iOS version?


AntonioC_VZW
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