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Texting
kbriggs
Member

Why will my imessages not send, and my only option to send a text is as my email account?

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Re: Texting
vzw_customer_support
Customer Support

kbriggs,

Thank you for your inquiry.  I know how important texting can be.  Let's get you the information that you need.  Are you up to date on your software?  Do you have "send as SMS" turned on under Message Settings?  I would get started by checking those two things, but here is an extensive Apple troubleshooting guide for iMessages;  http://support.apple.com/kb/ts2755.

Let us know if you need anything!

TrevorC_VZW

Follow us on Twitter @VZWSupport

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