Texts with T-Mobile Device

[samanthapaige96]

I have tried sending picture and texts to a friend of mine with T-mobile, but I can only receive their texts. If I send a message it appears to send without being received. I do not have this problem with any other contact. How do I fix it?

[vzw_customer_support]

Hi there samanthapaige96!

Making sure you both have a complete conversation is definitely important. Let's figure this out right away! Does your friend have an iPhone as well? Do you currently use iMessage? Try sending a picture message with iMessage off: http://vz.to/1cjSxmj What happens?


Thanks!

MelissaM_VZW
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