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The lock button on the phone does not work. I have not dropped the phone, nor has it had any other damage. Any suggestions on how to fix?
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The lock button on my phone has gone out. No damage, no liquid. Is this something I have to take to Apple or can Verizon help with this?
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Re: The lock button on the phone does not work. I have not dropped the phone, nor has it had any other damage. Any suggestions on how to fix?
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I would go straight to Apple. Is the phone still under warranty? When my son's power button stopped working, we got online with Apple, and within a few days he had a replacement phone, no hassle at all. We were quite impressed with Apple service.
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Re: The lock button on the phone does not work. I have not dropped the phone, nor has it had any other damage. Any suggestions on how to fix?
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Not applicable
07-16-2014
09:57 AM
iPhone 5 Sleep/Wake Button Replacement Program - Apple Support
Its covered. See above Apple Link.
Good Luck