$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
I would go straight to Apple. Is the phone still under warranty? When my son's power button stopped working, we got online with Apple, and within a few days he had a replacement phone, no hassle at all. We were quite impressed with Apple service.