The network show LTE icon, but it's not connected to internet or Facebook, or running really show

[Vuhien]

Is there anyone has this issue?

[SuzyQ]

You said your iPhone shows the icon for LTE - does it show any bars of service?  When yo go to your network settings, how strong is the signal?

Do you have LTE/CDMA set as your preferred network?

And finally, is there wifi available as an alternate way of connecting?

[vzw_customer_support · Accepted solution]

Hi Vuhien,

Let's get to the bottom of this speed issue! Please run a speed test and share results. Please reset network settings http://vz.to/OPvlTr for now and test.

AntonioC_VZW
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