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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Transferring service
Alexllmop
Member

So I just got my iPhone 5 (ordered from apple website) and I'm trying to get it set up with with Verizon and all that, I've been using an iPhone 4 and even after setting up my iPhone 5 with my apple id the 4 still seems to be the main phone.  Is there a step I've missed in order to switch it over?   Thanks in advance

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Re: Transferring service
vzw_customer_support
Customer Support

Congrats on your new phone Alexllmop! Where are you seeing that your iPhone 4 is still your main phone? Are you having any trouble with placing or receiving calls? Or any trouble connecting to the internet? This should help with all your iPhone 5 set up needs: http://bit.ly/Vl0NrS

Enjoy the new phone and keep us posted if you need further assistance.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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Re: Transferring service
vzw_customer_support
Customer Support

Congrats on your new phone Alexllmop! Where are you seeing that your iPhone 4 is still your main phone? Are you having any trouble with placing or receiving calls? Or any trouble connecting to the internet? This should help with all your iPhone 5 set up needs: http://bit.ly/Vl0NrS

Enjoy the new phone and keep us posted if you need further assistance.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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