Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Turn off passcode - not business acct.
kvsimonetti
Member

I have the iphone5 this is not a business phone.. i can not turn off the password option - its on and i want it off.. the "turn passcode off" isnt even hi-lighted?? Help

Labels (1)
0 Likes
Re: Turn off passcode - not business acct.
vzw_customer_support
Customer Support

Hi kvsimonetti,

Thanks for bringing this to our attention. The option should be there for you. Have you tried to do a soft reset on your phone? Please press and hold the menu and power button at the same time. If this does not work, then we will have to do a hard reset.  Please make sure you back up your phone first. Then go to Settings, General and then Reset.  Choose Erase all Content and Settings. Please keep us posted.

Thanks, BobbyS_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: Turn off passcode - not business acct.
kvsimonetti
Member

Bob = I tried it and it didnt work.. oh please tell me i dont have to redo

my whole phone....

On Sun, Aug 25, 2013 at 9:59 AM, Verizon Wireless Customer Support <

0 Likes