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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Txt msgs Doubling
jessejames1980

Ever since I got my I-Phone, I have always received text messages twice.  Every message I receive comes through 2x.  I have kept track and I get dinged to receive a text of the same message which is a technical error, it counts as two messages against me.  Over a year and a half of this and never fixed.  Call verizon support and they can never figure anything out, go figure.  Has anyone else experienced this?

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Re: Txt msgs Doubling
vzw_customer_support
Customer Support

This is not the experience we want you to have with your awesome iPhone jessejames1980. I know its upsetting to get charged twice for the same message. Is this a prepaid account? Are you using a 3rd party messaging application that you downloaded to your device? Have you tried to turn imessage off and on? I also recommend resetting the network settings? I have listed the steps below.


  • From the Home screen, navigate: Settings > General > Reset.



  • Tap Reset Network Settings.

  • Enter the 4-digit passcode.

  • Tap Reset Network Settings.

Let me know if the above steps helped.

Kinquana_VZW
Follow us on Twitter @Vzwsupport
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