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Used phone issue with activation
JMan111
Member

My phone was stolen, I bought a used iPhone 5 and I tried activating it, and on the Verizon website it says it's activated, but on the phone it's still the old owner's number and account...what to do??? Thanks.

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Re: Used phone issue with activation
Weth
Sr. Leader

Have you shut down the phone completely? Have you taken out the SIM and put it back in? How did you activate the phone?

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