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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Vibrate not working
Kimbr7
Member

I have vibrate on silent turned on, then I switched off the ringer and have someone call me, there was no vibrate at all.

Labels (1)
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Re: Vibrate not working
vzw_customer_support
Customer Support

I want to help you gain full functionality for your ringer options Kimbr7! Have you tried power cycling your device(off/on)? When did this first start? Did you check the toggle switch on the side? If it is set to silent, you won't have any ringer sounds or a vibrate.

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: Vibrate not working
Kimbr7
Member

I just received this phone as a replacement because mine was not

charging...so to me this is pretty much a brand new phone. Yes I have

turned it off and on and even re-set the network settings.

On my old phone I could set the side toggle to "silent" and the phone would

still vibrate because in my settings I have it to "vibrate on silent" It

does not vibrate at all...not even when I set the ringer to vibrate. It's

almost like the vibrate function is completely disabled with the so called

"new" phone.

On Wed, Jan 29, 2014 at 9:08 AM, Verizon Wireless Customer Support <

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Re: Vibrate not working
vzw_customer_support
Customer Support

Kimbr7,

Let's find out what we need to do to get this back up and working. When did you get this device as a replacement? Did the vibrate function ever work on this device or no? What I am going to do is follow you on here. If you could accept that request and then turn around and follow me back. Once I get that request to follow you I will accept it. Then once we are following each other please send me a Direct Message. Hope to hear from you soon.

KevinR_VZW

Please follow us on Twitter @VZWSupport

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