I have vibrate on silent turned on, then I switched off the ringer and have someone call me, there was no vibrate at all.
I want to help you gain full functionality for your ringer options Kimbr7! Have you tried power cycling your device(off/on)? When did this first start? Did you check the toggle switch on the side? If it is set to silent, you won't have any ringer sounds or a vibrate.
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport
I just received this phone as a replacement because mine was not
charging...so to me this is pretty much a brand new phone. Yes I have
turned it off and on and even re-set the network settings.
On my old phone I could set the side toggle to "silent" and the phone would
still vibrate because in my settings I have it to "vibrate on silent" It
does not vibrate at all...not even when I set the ringer to vibrate. It's
almost like the vibrate function is completely disabled with the so called
"new" phone.
On Wed, Jan 29, 2014 at 9:08 AM, Verizon Wireless Customer Support <
Kimbr7,
Let's find out what we need to do to get this back up and working. When did you get this device as a replacement? Did the vibrate function ever work on this device or no? What I am going to do is follow you on here. If you could accept that request and then turn around and follow me back. Once I get that request to follow you I will accept it. Then once we are following each other please send me a Direct Message. Hope to hear from you soon.
KevinR_VZW
Please follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
